Complete Terms & Conditions for Using ace game

Ace game (hereinafter referred to as "the Platform" or "we") is an online betting and gaming service provider for bettors in Bangladesh. By using the acegame.ws website or the ace game mobile app, you confirm that you have read and fully agree to these terms and conditions.

To use ace game's services, you must:

• Must be at least 18 years of age.
• Not be located in a country or region where online betting is prohibited by law.
• Only one personal account may be operated.
• You must register with accurate and truthful information.

Ace game reserves the right to terminate service to any individual at any time without providing a reason, particularly in cases where the user has breached these terms.

To register with ace game, you must provide accurate and complete personal information. All details submitted at the time of registration must be your own and entirely truthful.

Information Required for Registration:

• Full name (as per National ID)
• Date of birth (for age verification)
• Active mobile number or email address
• Payment method details (bKash/Nagad/Rocket number)

Ace game may initiate a KYC (Know Your Customer) verification process at any time. You may be asked to submit a copy of your National ID, passport, or driving licence.

You are fully responsible for maintaining the security of your account. We strongly recommend never sharing your password and always logging out after each session. If you suspect any unauthorized access to your account, contact ace game support immediately.

Ace game supports Bangladesh's most popular mobile banking methods. The following rules apply to all deposits and withdrawals:

Deposit Rules:

• Minimum deposit: ৳100 BDT.
• Deposits must be made only from a payment method registered in your own name.
• Successful deposits are typically credited to your account within 2–5 minutes.
• Ace game charges no deposit fees.

Withdrawal Rules:

• Minimum withdrawal: ৳500 BDT.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• Ace game reserves the right to hold large withdrawals pending KYC verification.
• Ace game may request additional verification for any transaction flagged as suspicious.

Ace game regularly offers a variety of bonuses and promotions. Each bonus carries its own terms, but the general bonus policy is outlined below:

• Welcome Bonus: For new members only, applicable on the first deposit.
• Wagering Requirement: A wagering requirement must be met before bonus funds can be withdrawn (typically 10x–30x).
• Bonus Validity Period: Each bonus must be used within 7 to 30 days of being issued.
• Bonus cancellation: ace game reserves the right to cancel any bonus in the event of a terms violation.
• One Bonus at a Time: Only one bonus may be active at a time.

Full terms for each promotion are available on the ace game promotions page. If you have any questions, please contact ace game support.

The following rules apply to all betting activity on ace game at all times:

• Once a bet is confirmed, it cannot be cancelled or changed.
• Ace game reserves the right to revise or void the odds on any bet, particularly in cases of technical errors or incorrectly published odds.
• Ace game will not be held responsible for any bets lost or cancelled due to internet disruption during live betting.
• If a match or event is cancelled, ace game will refund the original stake.
• Any bets associated with match-fixing or unusual betting patterns will be voided upon detection.

Ace game casino games use RNG (Random Number Generator) technology, ensuring completely fair and verifiable outcomes. ace game never manipulates the results of any game.

The following activities are strictly prohibited on ace game. Any violation will result in permanent account closure:

• Operating multiple accounts or using another person's account.
• Registering with false or someone else's information.
• Bonus system abuse or arbitrage betting.
• Exploiting account hacking or system vulnerabilities.
• Money laundering or use of funds from illegal sources.
• Using software bots or automated betting tools.
• Misconduct or threatening behaviour toward ace game staff.

Ace game may suspend or permanently close an account under the following circumstances:

• Violation of any clause within these terms and conditions.
• Failure to complete KYC verification or providing incorrect information.
• If the account remains inactive for an extended period (more than 12 months).
• Self-requested account closure under the responsible betting policy.

The balance of a permanently closed account will be handled in accordance with ace game's policies. In the event of a rule violation, all bonuses may be forfeited.

To close your account, please contact ace game support. We will process your request within 48 hours.

Ace game will not be held liable for any of the following:

• Bets or transactions lost due to internet connection issues.
• Delayed transactions due to third-party payment gateway issues.
• Losses resulting from sharing account credentials with others.
• Force majeure events (natural disasters, war, government restrictions).
• Not achieving expected returns from betting.

Ace game takes the protection of your personal information seriously. How we collect, store, and use your data is detailed in ace game's separate Privacy Policy.

In short, ace game:

• Your information is never sold to third parties.
• Your information is used solely for service improvement and legal compliance.
• All data is kept secure using SSL encryption.
• Accepts requests to view or delete your personal data.

For more details, visit ace game's Privacy Policy Read.

Ace game reserves the right to modify these terms and conditions at any time. Prior to any significant changes, ace game will send a notice to your registered email or mobile number.

Continuing to use ace game after any changes take effect means you accept the updated terms. If you do not agree with the changes, you may stop using ace game and request account closure.