Your Data at ace game Is Completely Safe and Private

Welcome to ace game. This Privacy Policy explains what information is collected when you use the acegame.ws website and the ace game mobile application, how that information is used, and the steps we take to protect your privacy.

By using ace game's services, you are considered to have accepted the terms outlined in this privacy policy. This policy complements ace game's terms and conditions and applies alongside them.

Ace game is an online betting and gaming platform built specifically for users in Bangladesh. Our Privacy Policy has been developed in accordance with applicable Bangladeshi law and international data protection standards.

Ace game collects two types of data — information you provide directly and information collected automatically. A detailed breakdown is listed below:

Information you provide directly:

• Full name and date of birth (for identity verification)
• Mobile number and email address
• Mobile Banking Number (bKash / Nagad / Rocket)
• National ID or passport details (collected during KYC verification)
• Password (stored in encrypted form)
• Messages and complaints sent to support

Automatically collected data:

• IP Address & Device Info
• Browser type and operating system
• Page visits, click patterns, and session duration
• App usage logs and crash reports
• Transaction history and betting activity

Ace game collects your data through various methods. We are committed to being fully transparent about each of these:

Ace game never collects data from social media without your permission. Information received from third-party sources (such as transaction confirmations from payment gateways) is used only for its intended purpose.

Ace game uses your data only for specific, legitimate purposes. We never use your data unnecessarily. The collected data is used for the following:

1. Account Management: Your core details are used for registration, login, and account verification.
2. Payment processing: Your payment details are used solely to process deposits and withdrawals securely.
3. Customer Support: Stored data is used to resolve your complaints and answer your questions.
4. Fraud prevention: ace game analyzes usage patterns to detect unusual transactions or suspicious activity.
5. Service improvement: ace game analyzes which features are used most to continually improve the platform.
6. Sending relevant offers: You'll be kept informed about promotions and bonuses tailored to your preferences — but only with your consent.
7. Legal obligations: Specific information may be disclosed to authorities when required by law or government directive.

Ace game does not share your personal data with anyone — with a few limited exceptions, which are clearly outlined below:

When your data may be shared:

• Payment Processors: Only the information necessary to complete transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
• Technology Partners: Trusted technology partners who support the operation of the ace game platform, all bound by strict confidentiality agreements.
• Legal authorities: Certain data may be provided in response to formal requests from government authorities under applicable Bangladesh law.
• Fraud detection services: Limited data may be shared with specialized cybersecurity firms to help protect your account.

What we never do:

• Selling your data to advertising companies.
• Disclosure of information on social media.
• Sharing data with competing companies.
• Sharing your data with third parties for marketing without your consent.

Ace game uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser.

Cookies used by ace game:

• Essential cookies: To maintain login sessions and keep your account secure. ace game cannot function properly without these cookies.
• Performance cookies: This data helps identify which pages see the most traffic and where loading issues occur.
• Functionality cookies: To remember your language preferences and settings.
• Analytics Cookies: ace game analyzes usage patterns to help improve its services.

You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the performance of some ace game features.

Ace game does not retain your data indefinitely. A specific retention period is defined for each type of data:

Once the retention period expires, ace game securely deletes or anonymizes your data so it can no longer be linked back to you.

Ace game believes you should have full control over your own data. That's why ace game grants you the following rights:

• Right to Access: You can request to know what personal data ace game holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request that your data be deleted under certain circumstances.
• Right to restrict processing: You can request that we stop using your data for certain purposes.
• Right to Data Portability: You can receive your data in a readable, portable format.
• Marketing Opt-Out: You can opt out of promotional messages at any time.

In some cases, ace game may not be able to delete all data due to legal obligations. In such instances, ace game will inform you of the reason.

Ace game strictly prohibits the use of its services by anyone under the age of 18. Our Privacy Policy places special emphasis on protecting minors:

• Age is verified by checking your date of birth at the time of registration.
• Proof of age is mandatory as part of the KYC process.
• We never knowingly collect data from minors.
• If it comes to our attention that data from a minor has been collected, ace game will delete it immediately.

Ace game may update this privacy policy as needed. For significant changes, ace game will notify you in advance via your registered email or mobile number.

Continuing to use ace game after any changes to this policy will be considered your acceptance of the updated terms. We recommend reviewing this page whenever an update is made.

For any questions or comments about this Privacy Policy, please contact ace game:

• Email: support@acegame.ws
• Support: ace game Live Chat (available 24/7)
• Website: acegame.ws